Contact Privacy Policy – iQual Tech

Privacy Policy

Privacy policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Interpretation and Definitions

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Privacy Policy:

 

    • Account means a unique account created for You to access our Service or parts of our Service.
    • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
    • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to iQual Tech, Strada Constantin Dobrogeanu-Gherea 76, etaj 1, Sector 1, cod postal 013766, Bucharest.
    • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
    • Country refers to: Romania.
    • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
    • Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual.
    • Service refers to the Website.
    • Service Provider means any natural or legal person who processes the data on behalf of the Company.
    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
    • Website refers to iQual Tech, accessible from https://iqt.ro/.
    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

2. Collecting and Using Your Personal Data

 

Types of Data Collected

 

Data Collected via the Contact Form

The only way We collect Personal Data is through the contact form on our website. We collect exclusively the information necessary to get in touch with You:

 

    • First name and last name
    • Email address
    • Phone number

We do not collect any other category of Personal Data beyond those mentioned above. Data provided through the contact form is used solely to respond to Your requests.

 

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings.

 

3. Legal Basis for Processing (GDPR)

The Company processes Your Personal Data under one or more of the legal bases set out in Regulation (EU) 2016/679 (GDPR):

 

    • Consent (Art. 6(1)(a) GDPR): We process Your data where You have given explicit consent, for example when completing the contact form.
    • Performance of a contract (Art. 6(1)(b) GDPR): Processing is necessary for the performance of a contract to which You are party or in order to take steps at Your request prior to entering into a contract.
    • Legal obligation (Art. 6(1)(c) GDPR): Processing is necessary for compliance with a legal obligation to which the Company is subject.
    • Legitimate interests (Art. 6(1)(f) GDPR): Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party, except where such interests are overridden by Your interests or fundamental rights and freedoms.

 

4. Your Rights Under GDPR

As a data subject under GDPR, You have the following rights:

 

    • Right of access (Art. 15 GDPR): You have the right to obtain confirmation that Your data is being processed and to access a copy of it.
    • Right to rectification (Art. 16 GDPR): You have the right to request correction of inaccurate data or completion of incomplete data.
    • Right to erasure (“right to be forgotten”) (Art. 17 GDPR): You have the right to request erasure of Your Personal Data, subject to legal obligations.
    • Right to restriction of processing (Art. 18 GDPR): You have the right to request restriction of processing of Your data in certain circumstances.
    • Right to data portability (Art. 20 GDPR): You have the right to receive the data You have provided in a structured, commonly used, machine-readable format.
    • Right to object (Art. 21 GDPR): You have the right to object to the processing of Your data in certain situations, including for direct marketing purposes.
    • Right not to be subject to automated decision-making (Art. 22 GDPR).
    • Right to withdraw consent: Where processing is based on consent, You may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in the “Contact Us” section. We will respond to Your request within 30 calendar days. You also have the right to lodge a complaint with the competent supervisory authority: the National Supervisory Authority for Personal Data Processing (ANSPDCP), www.dataprotection.ro.

 

5. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

 

    • To provide and maintain our Service, including to monitor the usage of our Service.
    • To manage Your Account.
    • For the performance of a contract.
    • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
    • To provide You with news, special offers, and general information about other goods, services and events We offer, unless You have opted not to receive such information.
    • To manage Your requests.
    • For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
    • For other purposes: data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.

 

6. Sharing Your Personal Data

We may share Your Personal Data in the following situations:

 

    • With Service Providers: to monitor and analyze the use of our Service, to contact You.
    • For business transfers: in connection with any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
    • With Affiliates: we will require those affiliates to honor this Privacy Policy.
    • With business partners: to offer You certain products, services or promotions.
    • With other users: in public areas of the Service, if applicable.
    • With Your consent: for any other purpose with Your explicit consent.

 

7. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, in compliance with the data minimisation principle under GDPR.

 

    • Account Information: retained for the duration of your account relationship plus up to 24 months after account closure.
    • Customer Support Data: up to 24 months from the date of ticket closure.
    • Usage Data (cookies, IP addresses): up to 24 months from the date of collection.
    • Server logs: up to 24 months for security monitoring purposes.

When retention periods expire, We securely delete or anonymize Personal Data.

 

8. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. Where international transfers of Personal Data outside the European Economic Area (EEA) occur, We ensure that appropriate safeguards are in place in accordance with Chapter V of the GDPR (e.g., Standard Contractual Clauses approved by the European Commission).

 

9. Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section, or by contacting Us directly.

 

10. Disclosure of Your Personal Data

 

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

 

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, or protect against legal liability.

 

11. Security of Your Personal Data

The security of Your Personal Data is important to Us. We implement appropriate technical and organisational measures to protect Your data against unauthorised access, alteration, disclosure or destruction, in accordance with Art. 32 GDPR. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, and We cannot guarantee its absolute security.

 

12. Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

 

13. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

14. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective.

 

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, You can contact us:

 

    • By email: iqt@iqt.ro
    • By post: iQual Tech, Strada Constantin Dobrogeanu-Gherea 76, etaj 1, Sector 1, cod postal 013766, Bucharest, Romania

You also have the right to lodge a complaint with the competent supervisory authority:

Website: www.dataprotection.ro

National Supervisory Authority for Personal Data Processing (ANSPDCP)

Address: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, cod postal 010336, Bucharest